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The multi-hour workaround that still allowed me to file Just like the Free File webpage, the IRS doesn't let TurboTax upsell you to another product if you ultimately don't qualify. When I later logged into TurboTax to complete my taxes as usual, I noticed the "Free File" logo at the top left but figured I could convert to a paid product later on if I didn't qualify. When I did so with my own Intuit account (which I use for several products), I locked myself into Free File without realizing it.
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I logged in to see how Free File looks and works for a review.
Turbotax business and home for mac software#
Apparently, the IRS requires this of participating software providers. If you look closely at the Free File website, you'll notice there are no links to paid TurboTax products if you don't qualify. Pay serious attention before you start your taxes. IRS Free File with TurboTax asks on the first page if you qualify. Here's what happened, what I learned, and what I'm doing this year when filing my taxes. It took multiple customer service experts and a clever workaround to avoid entering my information again. I wasn't able to easily convert to a paid product, as I expected. With the click of a button, I locked myself into the Free File section of TurboTax. Last year, I ran into an unfortunate situation that sucked up hours of my time. Learn more »Īs someone who reviews tax software as part of my job, I regularly bounce around between tax prep websites to learn about new features and test them out myself.
Turbotax business and home for mac for free#
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